Trip and Event
Terms and Conditions

Here are our trip and event policies. Please review these policies, so that you understand our and your rights as it pertains to our trip and event refund policies.

Event Policies

All trips are based on double occupancy. Single divers/participants will be charged at a higher rate. Patrons must pay the balance in full at the time of purchase if the trip is purchase in our shop. 50% of the total cost will be set in reserve as a non-refundable deposit. If patrons wish to be invoiced for the trip as to allow a payment system to be in place, a 50% deposit will be required at the time of invoicing before a reservation is made. All patrons will be responsible for transportation TO the trip destination, and the return transportation home (unless otherwise noted within the trip listing). 

Refund Policy:
Outstanding Invoices:

Once room and dive boat reservations have been made, all outstanding invoices must be paid in full no later than 3 months prior to the trip. if payment in full has not been received, then the following refund schedule will apply:

3 Months 1 Day: Deposit is forfeited.

2 Months:
Deposit Forfeited + 50% of the remaining trip total for any/all persons cancelling.

1 Month:
Deposit forfeited + 75% of the remaining trip total for any/all persons cancelling.

2 weeks prior:
100% trip cost forfeiture.

Fully Paid Trips:

Once room and dive boat reservations have been made, the following refund schedule will apply:

4 Months Before or Earlier:
Deposit is forfeited.

3 months:
Deposit forfeited + 25% of the remaining trip total for any/all persons cancelling.

2 Months:
Deposit Forfeited + 50% of the remaining trip total for any/all persons cancelling.

1 Month:
Deposit forfeited + 75% of the remaining trip total for any/all persons cancelling.

2 weeks prior:
100% trip cost forfeiture.

Refunds will not be given for bad weather, missed flights, missed flight connections, missed buses, missed ferries, etc. Refunds may be given on a case-by-case basis for medical reasons BEFORE the trip (but not after the trip has started) with proper notification and proof from a license doctor and verification. Deposits will still be forfeited.

Last Minute Bookings:

Last minute bookings are considered “last minute” any time at or after 2 months prior to the trip. Last minute bookers must pay in full at the time of booking and will be subject to the refund schedule closest to the time of the booking (i.e. if you book at 3.5 months prior to the trip, you will be subject to the 3 month cancellation schedule).

Event Refund Policy

Policy coming soon